AirAsia Enhances Travel Experience with E-Boarding Pass for Quick and Hassle Free Check-in

AirAsia Philippines, the Filipino Low Cost Carrier that flies hand in hand with AirAsia, voted the World’s Best Low Cost Carrier for six consecutive years, is offering a brand new service that makes boarding your flight much faster and easier.

AirAsia’s “E-Boarding Pass” is a paperless boarding pass that allows guests without check-in-baggage to proceed straight to the boarding gate without having to queue at the check-in counter or desk at the airport. Guests with check-in-baggage, however, are required to proceed to bag drop counter first before going to the boarding gate.

To enjoy this convenience, guests have to download the AirAsia Mobile App in their smartphones and use this application to check-in and receive their e-boarding pass in their mobile phones. Upon boarding, guests will use their mobile phones to show their e-boarding pass instead of the traditional paper tickets.

Joy Cañeba, Chief Executive Officer of AirAsia Philippines commented, “With E-Boarding Pass, time spent queueing is significantly reduced with guests avoiding the hassles of crowded counters especially during peak season.”

AirAsia Group introduced the use of Self Check-In (SCI) option in 2009 where guests are able to check in via the web, and subsequently expanded the option to include mobile check-in as well as via the Self Check-in kiosks at the airports. These services were made available in the Philippines in 2011 with SCI via kiosks in airports of Manila, Kalibo, Davao, Cebu, Tacloban, Palawan and Tagbilaran installed in February 2014. AirAsia was also the first airline in the world to collaborate with INTERPOL to integrate the I-Checkit system to screen the passports of all its prospective passengers against information contained in the world police body’s Stolen and Lost Travel Documents (SLTD) database.

“We are constantly investing in technology and innovation to make flying easier, more enjoyable and comfortable for our guests. We have more exciting services and new products for mobile devices and online enhancements coming your way,” Cañeba added.

E-Boarding Pass is initially available for domestic flights from Manila’s Ninoy Aquino International Airport Terminal 4 to Kalibo (Boracay), Cebu, Tagbilaran (Bohol), Tacloban, Puerto Princesa (Palawan) and Davao and is limited to one guest in one booking number only.

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